How to Drive an Action-Oriented Event-Driven Architecture
Recently Gartner issued a newly updated version of its foundational research report, Maturity Model For Event-Driven Architecture (EDA). We believe it is required reading for leaders of any real-time-sensitive digital business. The report presents the business benefits modern EDA provides beyond what is possible using connected APIs, as well as enables readers to assess where […]
Why Modern Telco Policies Require a Modern Data Platform
Directing Network Traffic with Telco Policies Imagine a crowded New York street. There are pedestrians shuffling along on the sidewalks, Ubers—yes, Lyfts and yellow cabs, too—jostling ahead, bicyclists weaving through gaps, and pizza delivery guys cursing the 30-minute-or-free guarantee. Suddenly, a wailing ambulance approaches. Instantly, the traffic slows and moves to the sides, opening up […]
Why Monetizing 5G Depends on Ultra-Reliable Low-Latency Decisions
Telco operators across the globe have been making heavy infrastructure investments to enable 5G rollouts. Boston Consulting Group anticipates that US communications service providers (CSPs) alone will spend more than $250 billion on these rollouts between 2020 and 2025. These investments are primarily geared toward serving the ever-increasing industrial and enterprise needs for connectivity. Doing [...]
How Microservices, Cloud, and Digital Twins Are Reshaping Customer Management
To get ahead, telcos need to explore new business models and technologies that foster a deeper understanding of consumer behavior and drive engagement. One service model that aligns with this initiative is customer management (otherwise known as customer value management or customer experience management, depending on what you’re trying to achieve with it), which has [...]
The Four Advantages of an Event-Driven Architecture
Big data and analytics offer a key source of revenue for telcos at a time when many are looking for new growth avenues, according to a new report from Research and Markets. In fact, it’s estimated that 22% of carrier app value will come from big data by 2025. At the same time, there remains [...]
Are Your Customer Management Decisions Sub-10 Milliseconds?
Today’s telcos and communication service providers (CSPs) are seeking new ways to monetize their offerings and services, especially in light of 5G, IoT, and industrial IoT. In their quest to help telcos ultimately increase average revenue per user (ARPU), telco software vendors need to think about how they can build applications that enable the best [...]
