At VoltDB, we want to make sure you’re successful building, testing, and deploying your application. We have a variety of plans to support you, when you need it. Our support engineers are ready, responsive, and skilled in all aspects of VoltDB database design and operation to help give you the extra boost you need.
For more information on available support plans, contact your VoltDB sales rep or email us at firstname.lastname@example.org
- VoltDB business hours are 8am-6pm Eastern, Monday through Friday.
- Enterprise Developer Support is limited to non-production questions and issues. This support plan is designed to assist developers as they design, build and optimize VoltDB applications.
- Enterprise Standard and Premium Support are limited to production questions and issues. These support plans are designed to assist operations personnel in managing production VoltDB applications. Premium Support during non-business hours is limited to Severity 1 issues and must be initiated by telephone.
- Warranties apply to VoltDB Enterprise Edition only. Indemnification applies to VoltDB Enterprise Edition only.
- Enterprise features are available only under the VoltDB commercial license.