More than Digital Twins—Today’s Telcos Need ‘Active’ Digital Twins
April 28, 2021
To successfully monetize their infrastructure investments and make 5G-based capabilities a reality, telecom operators need to explore both enterprise and consumer markets. Digital twins have become a common practice for this and for monetizing 5G in the form of keeping customers and subscribers as happy as possible—the discipline of customer management (also known as customer [...]