Tag: Digital Twins

How Microservices, Cloud, and Digital Twins Are Reshaping Customer Management

March 18, 2021
To get ahead, telcos need to explore new business models and technologies that foster a deeper understanding of consumer behavior and drive engagement. One service model that aligns with this initiative is customer management (otherwise known as customer value management or customer experience management, depending on what you’re trying to achieve with it), which has [...]
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