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Machine learning has emerged as a truly revolutionary technology innovation, particularly for the financial services industry. From risk management, to investment predictions, to fraud prevention – or simply just customer service – there are a variety of use cases where machine learning provides...

The real-time revolution has begun, and businesses across all industries are finding new and innovative ways to derive instant value on the vast volumes of streaming data coming into their organizations. Whether it’s to enhance business processes through machine learning and AI, provide better...

Customers expect their favorite websites to respond to them instantaneously, and companies that deliver on these expectations are rewarded greatly. FT.com, the website for the Financial Times, wanted to influence customer behaviour in real-time — they needed to alter user web page experience...

Psychology of Waiting Infographic full previewA 2017 Customer Survey

A recent study* uncovered the need for companies to provide customers with the right services at the right times. The data highlighted the breakdown between customer expectation for real-time experience and business’ current ability to provide the immediacy expected. This infographic highlights the expectation for immediacy overall and in four different market sectors: banking, gaming, telco and online advertising.

With the explosion in both the number and types of data management systems over the last few years, there has also come confusion about the definitions of terms that had very specific and deliberate meanings in the world of relational databases. We...

Cassandra has become a very popular NoSQL database. Cassandra, like other NoSQL databases, was originally designed to solve the scalability and availability problems in web-scale applications and it does that well. Using it in financial services should be given serious consideration, however,...

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