Category: Digital Twins

How Microservices, Cloud, and Digital Twins Are Reshaping Customer Management

March 18, 2021
To get ahead, telcos need to explore new business models and technologies that foster a deeper understanding of consumer behavior and drive engagement. One service model that aligns with this initiative is customer management (otherwise known as customer value management or customer experience management, depending on what you’re trying to achieve with it), which has [...]

New Enterprise 5G Report on Telco Policy and Charging

January 07, 2021

Modern telcos have a bandwidth issue—not the same bandwidth-limitation issue they’ve had for the last three decades or so but the fact that an entirely new and far more powerful bandwidth age is upon us, unleashing new threats and new opportunities that most communication service providers (CSPs) simply can’t manage with their legacy technologies. With […]

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